We are committed to provide you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, meanwhile ensuring that we provide the very highest levels of responsiveness to you at all times.

Verification

We will send you an confirmation email once your order is verified. After verification, in principle, the order will not be cancelled during this period, considering handling process already start, but we will try our best to communicate with you via email to find an good solution.

Processing

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email timely.

 Shipping

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Shipping charges for your order will be also calculated and displayed at checkout

 

Shipping way	Estimated delivery time	Shipment cost
YANWEN Express	15-25 Business Days	$5.99 (Order amount lower $29.99)
YANWEN Express	15-25 Business Days	Free (Order amount over $30)
UPS/DHL	5-10 Business Days	$15
Note: 1. Free shipping when order amount is more than $30. 2. Please kindly understand delivery delays can occasionally occur.

 

 Shipment Confirmation & Delivery

You will receive a Shipment Confirmation email containing tracking numbers once your order has shipped. The tracking number will be active within 24 hours.